Starship Technologies, founded by Skype co-founders, is currently the world leader in robot delivery services. The robots deliver items through a mobile app from stores to customers within a 4-mile radius. Once ordered, the robots’ entire journey and location can be monitored on a smartphone. Starship Technologies is mainly concentrated on university campuses across the United States of America.

Starship Technologies had noticed that competitors such as Door Dash had gained traction on the market. They had also many users abandoning check-out regularly. As a team, we were tasked to find a way to streamline the checkout and ordering process for the University of Wisconsin campus as well as find pain points throughout the whole process.

Once this process has been ironed out, our intention is to implement the change across the other campuses.